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Incorrect charger information on the app


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Charlie101

You have bad information listed for ubitricity lamppost chargers in my area - firstly you list two chargers at each location when there is only one and secondly you list the cost as starting at £0.95 when it is much lower than this (unless it costs double through the OVO app!)

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frederico

Hu Charlie101, can you let me know which Ubitricity location was displaying multiple connectors? I can take a look into this for you. Unfortunately this is the only price Ubitricity would give us as they're owned by Shell who primarily want to promote their own charging app, it's a shame as we'd love to push people towards their chargers!


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Charlie101

Hi Frederico. The charger closest to me is on Fladgate Road in London. However, all the ubitricity lamppost chargers I have ever seen in London only have one port but all the ones I can see on the app are showing as having two


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Freddie Eastham

Interesting, yes I can see a couple of locations near you that are displaying two connectors in the app. I'll take a look at what's going on here for you


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Freddie Eastham

Hey Charlie! this should be fixed for you now, apologies, just some outdated data from the CPO that we didn't realised has changed in status. thanks for flagging though, always happy to help with these things